Marketing Account Executive, UK


Marketing Account Executive, UK

Thirsty for the opportunity to learn and grow in an accomplished team but also want to be hands-on at the same time? Keen to get exposure to some pretty big eCommerce clients? Curious about a career that combines marketing, account management and strategy? BounceX could be your next move with this marketing-driven opportunity on our Customer Success team...

Customer Success @ BounceX

Our Customer Success team solves our clients’ most pressing digital problems through our cutting-edge, marketing technology software. Your role will be to support the Senior Client Success Managers by taking a consultative and thoughtful approach to the creation of marketing campaigns; you will develop, implement and optimise online marketing strategies and campaigns for our eCommerce clients based on consumer behaviour, whilst partnering with internal stakeholders across the business to execute.

This is what you can expect to get up to in our Customer Success team:

  • Work directly with Senior Customer Success Managers to build and execute online marketing campaigns for some of the largest brands in the world; fully understand your customer's business strategy and measurements for success
  • Support the success of BounceX’s international customer base, including initial on-boarding, strategy development, execution and optimization and retention
  • Use your attention to detail to execute campaigns efficiently and flawlessly
  • Continuously think outside the box to generate new campaign ideas, tailored to the unique needs of your clients
  • Serve as customer advocate internally while collaborating with internal, cross-functional teams including product management, sales, engineering, and design
  • Ensure that customers derive maximum value from their investments in BounceX and fully leverage our entire suite of services

So what Marketing skills will help you succeed in our team?

  • Previous experience in Digital Marketing / Marketing / Campaign Exec or Account Exec position would be ideal, but don’t worry if you don’t have that, relevant internship/academic digital marketing experience would be great!
  • Exposure to eCommerce, website analytics and/or email marketing, plus familiarity with Google Analytics or other online traffic analytic tools
  • Elite communication skills; you enjoy building relationships, overcoming push back and want more client interaction experience
  • Attention to detail with the ability to project manage, set priorities and stay organised when managing multiple client relationships
  • A proactive and enthusiastic attitude with the desire to be a key contributor on a results-oriented team
  • Entrepreneurial spirit with a healthy dose of humility

What else do you need to know?

We’re a fast-growing, close-knit, London based team focussed on achieving the same level of success as our NYC based colleagues, but quicker! We’re dedicated to ramping our teams as quickly as possible with initial structured training, dedicated mentorship and onboarding provided in our NYC HQ, the heart of BounceX.


BounceX is an international marketing technology solution that brings a "logged-in" experience to logged-out website visitors across all their devices. A category leader in device identity resolution, BounceX helps companies like Uniqlo, HelloFresh and Tribune Interactive orchestrate real-time, multichannel marketing programs customized for the individual behind each device. They're best known for their impact on triggered email performance and website personalization.

Having raised over $44.9 million in funding from proven firms like Battery Ventures, Cross Creek Advisors and Primary Ventures, BounceX was named the Fastest Growing Software Company in America by Inc Magazine. With headquarters in New York and London, BounceX has been recognized by Glassdoor and Crain's for its exceptional culture and being one of the top places to work in the country. The company recently signed both the White House Equal Pay Pledge and the United Nations Women's Empowerment Pledge and continues to set the bar as a pioneer in technology innovation and workplace inclusion initiatives.

What bonds our community together is our commitment to 5 Core Values:

  • Come Hungry
  • Carry Each Other
  • Drive Undeniable Performance
  • Respect People, Privacy, Ideas
  • Bounce Back

Come join us on our mission.