As a Customer Insights Associate, you’ll drive value across a wide array of eCommerce & Publisher sites by empowering them with meaningful insights about their businesses. Within the Performance Strategy team, your primary focus will be collaboration with Customer Success managers to analyze onsite, email, and SMS marketing programs.
This role involves a cross-functional & consultative approach to analytics that will empower you to solve problems rather than simply pull data. This could mean anything from getting the weeds with a customer success manager to better understand a specific client question to taking a step back to determine what resources could be created to ensure stronger performance for all clients in the future.
The ideal candidate is a problem solver who has an interest in identifying opportunities for optimization. Data is their passion, they’re eager to learn, and they thrive in collaborative environments. They enjoy turning complex data pulls into clear takeaways that are accessible to internal team members & clients who don’t have a quantitative background.
JOIN US ON OUR MISSION
BounceX is an international marketing technology solution that brings a "logged-in" experience to logged-out website visitors across all their devices. A category leader in device identity resolution, BounceX helps companies like Uniqlo, HelloFresh and Tribune Interactive orchestrate real-time, multichannel marketing programs customized for the individual behind each device. They're best known for their impact on triggered email performance and website personalization.
Having raised over $44.9 million in funding from proven firms like Battery Ventures, Cross Creek Advisors and Primary Ventures, BounceX was named the Fastest Growing Software Company in America by Inc Magazine. With headquarters in New York and London, BounceX has been recognized by Glassdoor and Crain's for its exceptional culture and being one of the top places to work in the country. The company recently signed both the White House Equal Pay Pledge and the United Nations Women's Empowerment Pledge and continues to set the bar as a pioneer in technology innovation and workplace inclusion initiatives.
What bonds our community together is our commitment to 5 Core Values:
Come join us on our mission.